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Great service great response time very professionally. Started with Oly very nice, then Derrick scheduled delivery and Chris did the installation. Would recommend this company to anyone who is tired of other companies. Have had another Ellensburg company that was rude and very unprofessional. You will not find this with PAC West.
Chris is the Greatest! Not only did he arrive earlier and got the new install and removal of the other Tank done quickly, he was also very nice even after getting stuck in the MUD on my property and needed help to get out. I felt bad for him but he kept himself in good spirits and wasn't upset. Chris, you are AWESOME! PAC WEST is the GREATEST!
Derrick and Chris are the best! Outstanding company with the best prices around...Thank you!
Derrick was a trooper, stuck out the nasty rain storm, Installed the new tank, secured connections and made sure all appliances worked, very professional!You can tell he likes what he does.
Purchased a new home in the snowy mountains and we ran out of propane Saturday night. I called several companies and never got a response, so on Sunday I called Pac West Propane and got a return call quickly. Wonderful customer service and super friendly staff. My tank was filled will no extra fees and I received help getting my propane appliances running again. I would highly recommend this company for all propane needs.
I am new to the area. I am also new to Winter RVing. One call and the same day , A Team of Fine Gentleman showed up and got me hooked up and warming up. I Recomend 《Pac West》, If you want good prices, Fantastic Service, and A great Experience, Please Give Pac West A Call , You will be glad you did, believe me!!Thank You for Fantastic Customer Service, Two Thumbs Up !!!Special Thanks To;Jon ParksChris BoltCaleb Avis @ Pack West Propane Cle Elm, Washington
I had an incredible experience with Pac West as well as with John as a sales person. He was very helpful and kind, and despite being crazy busy they made time to deliver our propane the very same day! I would absolutely recommend this company to anyone! You have a customer for life!
No B.S. You call them, they tell you the price per gallon and they are out to your house to fill within 48 hrs . Easy to deal with. No contracts and cheap tank leasing. I will recommend them to anyone.
I was a customer of another propane company and they had no customer service skills and their prices were terrible. I found out about PacWest from a friend and called them up. I didn't have to wait long for them to come out and change my tanks and they kept me informed of their arrival. The guys had to move out the old tanks and put in the new, which was quite a job. They did an excellent job of positioning the tanks under my building and leveling them. Chris and Derrick were so nice and explained everything to me. I am very happy with their service and I know I will be a satisfied customer for a long time. What a difference from the other company I used before. I felt it was really important to let others know that they won't be disappointed going with PacWest!
Excellent service at a very affordable price. They were friendly and on time. In my situation, I asked about smelling propane in the garage and they were able to locate and fix the leak at no additional charge. Highly recommend and will definitely be staying a PacWest customer.